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২০২৪-২৫ অর্থবছরের ৩য় কিস্তির (জানুয়ারি/২০২৫-মার্চ/২০২৫) বয়স্ক, বিধবা ও প্রতিবন্ধী ভাতার টাকা ভাতাভোগীর মোবাইলে প্রেরণ শুরু হয়েছে। প্রতারক চক্র সমাজসেবা অফিসের নাম করে নগদ একাউন্টের পিন নম্বর হাতিয়ে নিয়ে ভাতার টাকা আত্মসাৎ করছে। সকল ভাতাভোগীকে তার পিন কোড কারোর সাথে শেয়ার না করার জন্য অনুরোধ করা যাচ্ছে। প্রতারক চক্রকে পিন দিয়ে থাকলে এখনই আপনার নগদ একাউন্টের পিন রিসেট করে নিন। 

Child Help Line 1098

Child Help Line 1098

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Child Helpline 1098 has been launched for the protection of children with the support of UNICEF under the Department of Social Services , Ministry of Social Welfare in nationwide .

 If any child in any part of the country is subjected to any kind of violence, torture and exploitation, the child himself or any other person can call to Child helpline-1098 for seek help which is offers free and confidential telephone and emergency response/outreach services. In this way your redressed will be easier.

Department of Social Services under the Ministry of Social Welfare launched the program of 'Child help line 1098' across the country on an experimental basis from last December 2015 with the financial and technical support of UNICEF in order to ensure child rights and social facilities of children according to the Child Act 2013. Later, the Hon'ble Prime Minister of the People's Republic of Bangladesh, Sheikh Hasina announced the auspicious launch of 'Child help line 1098' nationwide on 27th October 2016 through a video conference from Ganabhaban. Toll free short code 'Child helpline-1098' to collect and store information related to child rights violations like child marriage, child labour, child abuse, child trafficking etc. round the clock (24X7) to ensure child rights and social amenities of children. Providing essential services. A Centralized Call Center (CCC) of Child Helpline has been set up on the 8th floor of the Department of Social Services at Agargaon, Dhaka. The Call Center operates 24 hours a day including public and weekend holidays.

 

What is 1098 helpline?

It is a system or service, which extends a helping hand by protecting all types of privacy to protect the child from all influences or pressures. People get help from 1098 helpline only through any phone. You can call 1098 helpline from any part of the country within 24 hours.

 

Why is 1098 helpline needed?

Many times children or adults do not share their problems or need of protection with their friends or family. For example, teenagers are afraid to tell anyone if they are victims of eve teasing. Everyone thinks that no one else will understand their problems, or that everyone around them will treat them differently if they talk about their problems. In some cases we don't want to share even very sensitive things with our close people. Many times children are unable to express themselves or have no clear idea of how to express themselves. In such situations, helpline can be remedied.

 

What does the 1098 helpline help with?

o 1098 helpline helps to prevent child abuse, child trafficking, child marriage and provide legal services to children;

o Child helpline-1098 provides telephonic counseling services apart from child emergency services/rescue of children from dangerous situations;

o Help children connect with existing social protection in the community through safe shelter, rehabilitation and network coverage.

 

How does Child Helpline-1098  help?

o When someone seeks help from the 1098 helpline, a social worker first introduces them.

o Then according to the helpline's rules, call agent asked the name of the help-seeker and the type of help sought .

o If the caller seeks any child related aid, he/she is provided with aid as per his/her needs. In this case, the call continues until the help seeker finishes his/her speaking.

o The social worker can ask about the name, age and residence of a help-seeker, if someone does not want to disclose his/her name, identity, or is unwilling to reveal it, the 1098 helpline helps to keep it confidential.

o 1098 helpline information of the help-seeker will be kept confidential; it is also made clear in this regard.

o Check the type of assistance required by the aid seeker (for the child) and request the appropriate local authorities (District Administrator, Upazila Nirbahi Officer, Police, Probation Officer) to take urgent action.

o At the same time, the social worker tries to ensure the necessary services of the child by constantly following up with all concerned to ensure the safety of the child.

 

Contract for Emergency 

Child Sensitive Social Protection in Bangladesh (CSPB) Project
Department of Social Services (7th floor)
E-8/B-1, Agargaon, Dhaka

Phone: 58153535, 58152842